Training ini dirancang khusus untuk mewujudkan dan meningkatkan nilai dan peran penting Sekretaris, Personal Assistant dan Office Manager dalam organisasi modern. Mengenal tantangan dan tuntutan dari para pemimpin eksekutif akan menjadikan referensi dan menambah relevansi para peserta dalam mengembangkan dan memaksimalkan peran baru para Sekretaris, Personal Assistant dan Office Manager di era global saat ini.

Peran yang semakin penting ini mengharuskan para Sekretaris, Personal Assistant dan Office Manager memiliki pengetahuan cukup dan pemahaman tentang cara berpikir strategis dan mengenal ilmu professional lainnya seperti manajemen proyek, marketing, manajemen keuangan, teknik pelaporan, kepemimpinan, Komunikasi, dll

MATERI TRAINING

DAY I

THE ROLE OF SECRETARY AND PERSONAL ASSISTANT IN GLOBAL BUSINESS Understanding the changes in modern businesses and organizations Essential: Improving the skills and quality secretarial and PA Self assessments and eligibility

BUSINESS MEETING AND MODERN BUSINESS WRITING The new rules for business writing Effective report writing Effective meeting management and minute taking

TIME MANAGEMENT AND PRIORITISATION Understand what is the urgency and importance An easy way to eliminate the habit of procrastination Technique of using the technology and tools to save time

EFFECTIVE COMMUNICATION AND RELATIONSHIP Develop Your Ability To Influence And Communicate With Others Understanding The Best Way To Build A Relationship With The Boss, Colleagues And Partners / Guests Bosses Listening Skills Verbal And Non-Verbal Communication

DAY II

FUNDAMENTALS OF PROJECT MANAGEMENT What is a project ? Work Breakdown Structure Planning, tools and Project risks Ways to compress a project’s schedule and budget

PROBLEM SOLVING AND INNOVATION The role of creativity in modern business Practical problem-solving model Evaluate the solution and apply the techniques of creative thinking in problem solving The role of lateral thinking in innovation

PUBLIC RELATION AND PUBLIC COMMUNICATION Understanding PR skills Understanding the importance of public communication a company Basic PR communication PR tasks within the company How to creat press realese & press conference

CORPORATE EVENT MANAGEMENT Management Of Event Event Proposal And Budgeting Understanding Your Sponsors Better How To Promote Your Event

DAY III

SALES AND MARKETING The 5 Ps of Marketing Selling yourself – Selling your ideas The art of influence Uncovering and understanding needs The secrets of effective negotiation at all levels Using social media marketing to your advantage

FINNON – UNDERSTANDING FINANCIAL ACCOUNTING AND STATEMENTS Financial management Income statements Balance sheets The cash flow statement

BUSINESS MANAGEMENT AND LEADERSHIP The difference between management and leadership The role of leadership in organisation The best model of human management The delegation

HUMAN RESOURCE MANAGEMENT The Function And Role Of The Human Resources Manager Job Description Recruitment And Selection Performance Management Training And Development